customer service

Shipping

 

ORDERS

 

How can I place an order?

 

Online: Browse our selection, choose your item and designate desired length and quantity. Then click "Add to Cart". You can proceed to checkout from there.

 

Can I be sure that online payments are safe and secure?

 

Epesalonhair.com ensures that all customer details and information, including contact and purchase information, are kept private and all transactions are processed through a secure credit card processing system.

 

How fast are my items shipped?

 

All prices on the website exclude shipping fees.

 

We ship Monday through Friday excluding weekends & national holidays

 

Standard shipping 7-10 business days for non custom orders

 

Can I order a custom unit:

 

Yes. You can order a custom unit by emailing us directly at info@epesalonhair.com. We will respond with pricing and to verify your custom order. Custom units can take up to 10 business days to make in addition to the standard 7-10 business days shipping time

 

Can I track my order online?

All customers will receive an email that has a tracking number once the order has shipped

 
Returns

 

 

Return/Refund Policy

Human hair extensions are considered a hygienic product; therefore, we do not offer Refunds, Returns or Exchanges. ALL SALES ARE FINAL.

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